Question 1

What is NiyyahChef?

Accepted Answer

NiyyahChef connects you with authentic Muslim home chefs and passionate cooks who come to your home to cook fresh, halal meals for your family, gatherings, and special occasions.

Question 2

Are all chefs and ingredients halal?

Accepted Answer

NiyyahChef is a halal-only marketplace. Every chef agrees to our halal policy when they join and is responsible for sourcing halal ingredients. We recommend confirming sourcing directly with your chef before your event.

Question 3

How does booking work?

Accepted Answer

Browse chefs by cuisine and city, pick a menu, choose a date, and pay securely. Your payment is held in escrow and released to the chef after the event is completed.

Question 4

How are chef identities checked?

Accepted Answer

Chefs complete identity verification through Stripe Identity before they can accept bookings. We also review profiles, menus, and customer reviews on an ongoing basis.

Question 5

What does the price include?

Accepted Answer

Each menu lists a fixed price per person that includes the chef's time, cooking, and basic kitchen cleanup. Groceries are typically included unless the listing states otherwise.

Question 6

Can I request a custom menu?

Accepted Answer

Yes. After you start a chat with a chef, you can request a custom menu or dietary adjustments (vegetarian, nut-free, etc.) and the chef can send you a custom offer.

Question 7

What is your cancellation policy?

Accepted Answer

You can cancel for a full refund up to 48 hours before the event. Cancellations within 48 hours may be partially refunded depending on the chef's preparation.

Question 8

How do I become a chef on NiyyahChef?

Accepted Answer

Visit the 'Become a Chef' page, complete your profile, verify your identity with Stripe, and publish your first menu. Once approved, your profile goes live for bookings.

Question 9

How am I paid as a chef?

Accepted Answer

Payments are held in escrow when a customer books and released to your connected payout account after the event is marked complete.

Question 10

What if something goes wrong?

Accepted Answer

Open a dispute from your booking or chat. Our team reviews the evidence from both sides and works to resolve it fairly within a few business days.

Frequently asked questions